Payment

CANCELATION AND REFUND POLICY

Sleigh rides will be held snow or shine!

Sleigh rides may be canceled by Third Branch Horse Logging at the teamsters’ discretion for reasons including but not limited to unsafe conditions for the sleigh, horse health and safety, or public health and safety considerations. In this instance, a full refund minus transaction fees will be issued.

Customers may request a cancelation and receive a credit for a future sleigh ride due to unforeseen circumstances (e.g. extreme weather events). Cancelations made by the customer after 9pm on the evening before the sleigh ride is scheduled will not be eligible to receive a credit for a future sleigh ride.